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Interactive Voice Response System

Rapid IVR development toolkit with support for Analog/Digital/VoIP telephone lines to implement an automated call answering system in an organisation.

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Xtend has always been on the forefront providing excellent service to its clients We are reputed provider of Computer Telephony Integrated products and solutions
Xtend Voice Logger
Xtend Voice Logger brings you the most advanced and full-featured voice recording solution to assure best-in-class customer service over phone. Maintain daily reports of complete call logs and analyse the recorded audio to achieve higher quality and productivity in your firm. View Product Details
Xtend Call Center Solutions
Enhance your call center management capabilities with automated answering, intelligent routing, queuing of calls and auto-callback for increased efficiency and agent productivity. Implementation ensures higher productivity, operational efficiency and better process management. View Product Details
Interactive Voice Response System
Optimise call operations and deliver effective customer service with the use of Xtend IVR in your organisation. Our application is the simplest and the most flexible approach to develop an IVR system that delivers real-time information to customers quickly and efficiently. View Product Details
Xtend Outbound Dialer
Promote your products/services through our automated campaigning system powered with advanced features to reach out to thousands of people within few moments. Implement the powerful telemarketing tool to reduce your call costs and increase productivity using Xtend OBD. View Product Details
Xtend Call Billing System
Full-fledged call accounting and expense management system integrated with voice logging for a single channel. Supports recording of incoming and outgoing calls of a single line. The Billing Software Solution helps to identify cost incurred on calls and continuous evaluation helps to optimise telecom utilisation. View Product Details